Shipping Detail

Shipping type：
Zone First Zone Second Zone Third Zone
Weight Asia Oceania, North America, Central America and the Middle East Europe South America and Africa
Up to 500g 1,400 yen 2,000 yen 2,200 yen 2,400 yen
Up to 600g 1,540 yen 2,180 yen 2,400 yen 2,740 yen
Up to 700g 1,680 yen 2,360 yen 2,600 yen 3,080 yen
Up to 800g 1,820 yen 2,540 yen 2,800 yen 3,420 yen
Up to 900g 1,960 yen 2,720 yen 3,000 yen 3,760 yen
Up to 1.0kg 2,100 yen 2,900 yen 3,200 yen 4,100 yen
Up to 1.25kg 2,400 yen 3,300 yen 3,650 yen 4,900 yen
Up to 1.5kg 2,700 yen 3,700 yen 4,100 yen 5,700 yen
Up to 1.75kg 3,000 yen 4,100 yen 4,550 yen 6,500 yen
Up to 2.0kg 3,300 yen 4,500 yen 5,000 yen 7,300 yen
Up to 2.5kg 3,800 yen 5,200 yen 5,800 yen 8,800 yen
Up to 3.0kg 4,300 yen 5,900 yen 6,600 yen 10,300 yen
Up to 3.5kg 4,800 yen 6,600 yen 7,400 yen 11,800 yen
Up to 4.0kg 5,300 yen 7,300 yen 8,200 yen 13,300 yen
Up to 4.5kg 5,800 yen 8,000 yen 9,000 yen 14,800 yen
Up to 5.0kg 6,300 yen 8,700 yen 9,800 yen 16,300 yen
Up to 5.5kg 6,800 yen 9,400 yen 10,600 yen 17,800 yen
Up to 6.0kg 7,300 yen 10,100 yen 11,400 yen 19,300 yen
Up to 7.0kg 8,100 yen 11,200 yen 12,700 yen 21,400 yen
Up to 8.0kg 8,900 yen 12,300 yen 14,000 yen 23,500 yen
Up to 9.0kg 9,700 yen 13,400 yen 15,300 yen 25,600 yen
Up to 10.0kg 10,500 yen 14,500 yen 16,600 yen 27,700 yen
Up to 11.0kg 11,300 yen 15,600 yen 17,900 yen 29,800 yen
Up to 12.0kg 12,100 yen 16,700 yen 19,200 yen 31,900 yen
Up to 13.0kg 12,900 yen 17,800 yen 20,500 yen 34,000 yen
Up to 14.0kg 13,700 yen 18,900 yen 21,800 yen 36,100 yen
Up to 15.0kg 14,500 yen 20,000 yen 23,100 yen 38,200 yen
Up to 16.0kg 15,300 yen 21,100 yen 24,400 yen 40,300 yen
Up to 17.0kg 16,100 yen 22,200 yen 25,700 yen 42,400 yen
Up to 18.0kg 16,900 yen 23,300 yen 27,000 yen 44,500 yen
Up to 19.0kg 17,700 yen 24,400 yen 28,300 yen 46,600 yen
Up to 20.0kg 18,500 yen 25,500 yen 29,600 yen 48,700 yen
Up to 21.0kg 19,300 yen 26,600 yen 30,900 yen 50,800 yen
Up to 22.0kg 20,100 yen 27,700 yen 32,200 yen 52,900 yen
Up to 23.0kg 20,900 yen 28,800 yen 33,500 yen 55,000 yen
Up to 24.0kg 21,700 yen 29,900 yen 34,800 yen 57,100 yen
Up to 25.0kg 22,500 yen 31,000 yen 36,100 yen 59,200 yen
Up to 26.0kg 23,300 yen 32,100 yen 37,400 yen 61,300 yen
Up to 27.0kg 24,100 yen 33,200 yen 38,700 yen 63,400 yen
Up to 28.0kg 24,900 yen 34,300 yen 40,000 yen 65,500 yen
Up to 29.0kg 25,700 yen 35,400 yen 41,300 yen 67,600 yen
Up to 30.0kg 26,500 yen 36,500 yen 42,600 yen 69,700 yen

Shipping & Payment

How should I pay?

YUKIMONO accepts Paypal payments.
Even if you don't have a Paypal account, you can pay on Paypal with your credit card. You don't need the registration on Paypal. All major credit cards can be processed through PayPal.

Where has my order sent from?

All merchandise will be shipped from Tokyo or Tokoname, Japan directly.

When should my order arrive?

The merchandise which have been ordered will be shipped within 1~3 days except Saturday, Sunday and Holidays unless otherwise specified. All merchandise wrapped very carefully and securely will be shipped through EMS or e-packet by Japan Post office. However they can be shipped differently as required by the destination countries. Under the ordinary condition, international shipping will take approximately from two weeks to maximum of four weeks depending on the destinations.

For example
1~2weeks USA, Canada, East Asia, Australia
2~3weeks Europe, Asia
3~4weeks Brazil, South-Africa, Russia, other countries

Shipment’s tracking service is provided by Japan post office. We will send “trucking number” to customers.

How about duty and tax?

The terms of sale is DDU "duties and taxes unpaid". The price shown does not include such items as VAT, import duty, tax and other unpredictable charges against middleman and agents. In case of these unexpected charge needed in the due course, these charges should be paid by the customers. For more information regarding your country's custom policies, please contact your local customs office or its agents.

Can I return or Exchange?

We will exchange the products if damage and trouble caused solely by us and if the wrong product is being sent in international transactions. However in case of the same kind of products are out of stock, they will be refunded by the below procedure.

*Notify us of the damage with detailed and reasonable explanation within 30 days after delivery.
*Use the enclosed packing slip and return form, when returning damaged products

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